Tag: AI Trends
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Beyond Chatbots: How AI is Revolutionizing Customer Service
AI is reshaping customer service by personalizing interactions, automating processes, and integrating with IoT. From basic chatbots, AI has evolved using machine learning and NLP to provide tailored, real-time solutions. Nonetheless, challenges like data privacy and the need for human empathy persist. Embracing AI isn’t just about technology; it’s shaping the future of customer engagement.
